All ticket sales are final, no refunds issued for unused tickets. However, we are happy to reschedule for a similar ticket, if you contact Sky Zone at least 24 hours prior to your original ticketed activity time, allowing us ample time to process your request.
Be sure to arrive 30 minutes prior to your ticketed time. You will be required to show a copy of your receipt and ticket barcode during check-in.
A waiver is required of all participants and non-participants who wish to enter the courts and must be completed prior to check-in either online or at our self-service Waiver Station kiosks. Must be 18 year old or older to complete own waiver. Only parents or legal guardians may complete a waiver for a minor child under the age of 18. Waivers must be completed on an annual basis. Sky Zone reserves the right to review ID to verify identity and age.