A valid waiver at Sky Zone Charleston, WV is required for participation. All ticket sales are final, no refunds issued for unused tickets. However, we are happy to reschedule for a similar ticket, if you contact Sky Zone at least 24 hours to your original ticketed activity time, allowing us ample time to process your request.
Be sure to arrive 20-30 minutes prior to your ticketed time. You will be required to show a copy of your receipt and ticket barcode during check-in.
A waiver is required of all participants and non-participants who wish to enter the courts and must be completed prior to check-in either online or at our self-service Waiver Station kiosks. Only parents or legal guardians may complete a waiver for a minor child under the age of 18. Waivers are valid for a period of 1 year from the date of completion.